Privacy Policy
Last Updated: May 10, 2025
1. Introduction
AZL Courier, a division of AZLOGISTIX, INC. ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile applications, and services (collectively, the "Services").
Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our policies and practices, please do not use our Services.
2. Information We Collect
We collect several types of information from and about users of our Services, including:
2.1 Personal Information
Personal information is information that identifies you as an individual or relates to an identifiable individual. We may collect the following types of personal information:
- Contact information (such as name, email address, mailing address, phone number, and business contact information)
- Account credentials (such as username and password)
- Payment information (such as credit card details and billing address)
- Shipping information (such as sender and recipient addresses, package details, and tracking numbers)
- Identity verification information (such as government-issued identification for certain shipping services)
- Communication information (such as emails, chat messages, and phone calls between you and our customer service team)
2.2 Usage Information
We may collect information about how you use our Services, including:
- Log data (such as IP address, browser type, operating system, and pages visited)
- Device information (such as device type, unique device identifier, and mobile network information)
- Location information (such as GPS coordinates, with your consent)
- Usage patterns (such as features used, time spent on the Services, and frequency of use of the Services)
3. How We Collect Information
We collect information in the following ways:
3.1 Information You Provide to Us
We collect information that you provide directly to us when you register for an account, book a shipment, pay for our Services, contact our customer service, or otherwise interact with our Services.
3.2 Information We Collect Automatically
When you use our Services, we may automatically collect certain information about your device and your use of the Services through cookies, web beacons, and other tracking technologies.
3.3 Information from Third Parties
We may receive information about you from third parties, such as business partners, data providers, and social media platforms, and combine this information with other information we have about you.
4. How We Use Your Information
We may use your information for the following purposes:
- To provide, maintain, and improve our Services
- To process and fulfill your shipping requests
- To communicate with you about your account, shipments, and our Services
- To process payments and prevent fraudulent transactions
- To comply with legal obligations, such as customs requirements for international shipments
- To respond to your inquiries and provide customer support
- To send you marketing communications, subject to your preferences
- To personalize your experience and deliver content and product offerings relevant to your interests
- To monitor and analyze trends, usage, and activities in connection with our Services
- To detect, investigate, and prevent fraudulent transactions and other illegal activities
- To protect the rights, property, and safety of our users, the Company, and others
5. How We Share Your Information
We may share your information with the following categories of recipients:
5.1 Service Providers
We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
5.2 Business Partners
We may share your information with our business partners, such as delivery partners, customs brokers, and other logistics providers, to fulfill your shipping requests.
5.3 Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
5.4 Business Transfers
We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
5.5 With Your Consent
We may share your information with third parties when we have your consent to do so.
6. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information. These rights may include:
- The right to access and receive a copy of your personal information
- The right to correct inaccurate or incomplete personal information
- The right to delete your personal information
- The right to restrict or object to the processing of your personal information
- The right to data portability
- The right to withdraw consent
To exercise these rights, please contact us using the contact information provided at the end of this Privacy Policy.
7. Data Security
We have implemented appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
8. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.
9. Children's Privacy
Our Services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us, and we will take steps to delete such information.
10. International Data Transfers
Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer the information, including personal information, to the United States and process it there.
11. Third-Party Links
Our Services may contain links to third-party websites and services. We are not responsible for the content or privacy practices of those websites or services. We encourage you to review the privacy policies of any third-party websites or services before providing any information to them.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes to this Privacy Policy, we will notify you by email or through a notice on our website prior to the change becoming effective. Your continued use of our Services after the effective date of the revised Privacy Policy constitutes your acceptance of the revised Privacy Policy.
13. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
AZL Courier
A Division of AZLOGISTIX, INC.
Email: privacy@azlcourier.com
Phone: (555) 123-4567
Address: 123 Logistics Way, Austin, TX 78701